faq

06/05/2022

9. What if I want to own the asset in the future?

We understand the concerns that once on hire, equipment stays long beyond the originally intended period which is why we now offer purchase options at the end of the hire term at a price agreed with you within the original hire agreement.  

13/01/2020

8. Aren’t rental companies notorious for high damage charges post-hire?

For some rental companies this may be true, but not for us. To be completely transparent, our Customer Support Manual identifies what is acceptable and not acceptable on return. On return, all damage is photographed before repair to avoid potential disputes. If damage occurs during hire, we recommend that we are advised, and that repairs […]

13/01/2020

7. What level of service will I get from a rental company?

We believe that our standards are higher than a service provider on the basis that poor service may result in the equipment being off hired which we do not want. We continuously strive to ensure our customers are well-taken care of by our hard-working and professional team.  

13/01/2020

6. What if I need something different or a different size at a later date but still within contract?

This is one of the benefits of rental. We can add modules, remove modules, scale up or downsize to suit your changing business requirements.  

13/01/2020

5. Can I view the unit prior to delivery?

Yes, if not a new build, customers are encouraged to view equipment being prepared at our office and site at Unit JB, Beech Avenue, Naas Enterprise Park, Newhall, Naas or you can just request up to date photographs.  For larger projects, requiring new equipment we can arrange for you to visit the bodybuilder and view […]

13/01/2020

4. Will the equipment be new or used?

The choice is ultimately yours, but in today’s market new or previously used equipment may depend on the availability at the time of order. We manufacture new equipment to cope with our customer demand, but in some cases delays might occur. On average almost 50% of units delivered were brand new units. However, those delivered […]

13/01/2020

3. Will hiring a portable unit compromise my HACCP system?

100% No! We have had our units inspected by an independent HACCP inspector to ensure conformity with customer or regulatory bodies’ audits.  

13/01/2020

2. Does the external storage break the ‘cold chain’?

We do not supply ‘containers in a car park’. Many of the units we supply either link directly to your factory through an aperture in a wall or an adjustable elevation platform to lift the unit to the height of a loading dock. We can supply stand-alone multi-compartmental complexes where such a facility is needed, […]

13/01/2020

1. Why choose a rental option instead of buying?

When considering if rental is the best option for you, often the deciding factors are invariably market confidence/uncertainty or speed. The alternative is usually to build but can you justify the capital spend? Other considerations include contract length, volume, and the speed of the solution delivery. Furthermore, a rental option negates any capital spend with […]