FAQ


Please see listed below some of our more common FAQs and we hope this provides the information you require. However, if there is something more specific required then please call us on +353 (0)45 44 88 10 or alternatively, fill out the form on our Contact Us Page . We are happy to help!

When considering if rental is the best option for you, often the deciding factors are invariably market confidence/uncertainty or speed. The alternative is usually to build but can you justify the capital spend? Other considerations include contract length, volume, and the speed of the solution delivery.

Furthermore, a rental option negates any capital spend with no associated feasibility costs and your solution can be up and running in weeks ensuring productivity is increased rapidly. The rental option is also incredibly flexible especially when you consider market uncertainty, and it offers bespoke contracts that can scaled up or down within the contract period to suit your needs.

We do not supply ‘containers in a car park’. Many of the units we supply either link directly to your factory through an aperture in a wall or an adjustable elevation platform to lift the unit to the height of a loading dock. We can supply stand-alone multi-compartmental complexes where such a facility is needed, for instance when dealing with a ‘free-from’ product.

100% No! We have had our units inspected by an independent HACCP inspector to ensure conformity with customer or regulatory bodies’ audits.

 

The choice is ultimately yours, but in today’s market new or previously used equipment may depend on the availability at the time of order. We manufacture new equipment to cope with our customer demand, but in some cases delays might occur. On average almost 50% of units delivered were brand new units. However, those delivered which were not new all received a bodywork refurbishment so they are as good as new when delivered to customers.

Yes, if not a new build, customers are encouraged to view equipment being prepared at our office and site at Unit JB, Beech Avenue, Naas Enterprise Park, Newhall, Naas or you can just request up to date photographs.  For larger projects, requiring new equipment we can arrange for you to visit the bodybuilder and view production.

This is one of the benefits of rental. We can add modules, remove modules, scale up or downsize to suit your changing business requirements.

 

We believe that our standards are higher than a service provider on the basis that poor service may result in the equipment being off hired which we do not want. We continuously strive to ensure our customers are well-taken care of by our hard-working and professional team.

 

For some rental companies this may be true, but not for us. To be completely transparent, our Customer Support Manual identifies what is acceptable and not acceptable on return.

On return, all damage is photographed before repair to avoid potential disputes. If damage occurs during hire, we recommend that we are advised, and that repairs are carried out immediately. If the unit is not repaired promptly, any damage can affect the performance which increases running costs and deteriorates the equipment resulting in a higher future repair cost.

Our Bodyshop Engineer will recommend measures to avoid a repeat which is in both of our interests as damage may affect the longevity of the equipment and/or affect the ultimate resale price of the unit.

 

We understand the concerns that once on hire, equipment stays long beyond the originally intended period which is why we now offer purchase options at the end of the hire term at a price agreed with you within the original hire agreement.

 

Talk to us about your project…

To get in touch directly, please use the following details.

Unit JB,
Beech Avenue,
Naas Enterprise Park,
Newhall,
Naas,
Co. Kildare,
Ireland
W91 A090

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    Dawsongroup, logo, TCS Ireland

    Unit JB,
    Beech Avenue,
    Naas Enterprise Park,
    Newhall,
    Naas,
    Co. Kildare,
    Ireland
    W91 A090